Mobile Banking

Set custom alerts to keep up to date on the account activity that matters most to you.  Real-Time Alerts can help you keep track of your money and can help prevent fraud.

Manage Real-Time Alerts by logging into your online banking or through the Lowell Five Mobile Banking App and can be sent via email, SMS text, push notification, or the Secure Inbox under the Alert Messages tab.

Real-Time Alerts include:

• Low balance/overdraft notifications
• Deposit/withdrawal confirmations
• ATM/Debit Card activity
• Loan Payment reminders

TIP: Current Lowell Five Online Banking Alerts users should log in to Online Banking to set new email or text alerts to continue to receive them.  *Data usage charges may apply.

With External Transfer you can conveniently move money between accounts at different financial institutions without visiting multiple banks. All it takes is a few taps on Lowell Five’s Mobile App or Online Banking. It’s fast, convenient, and safe!

• Allow 3-day and next-day transfer speeds – a $5 fee applies for next-day transactions
• Real-time account verifications as well as trial deposits
• Make a Lowell Five Loan payment from your external account
• Improved transfer limits
• Enhanced risk scoring to reduce fraud

TIP: Look for External Account to Account Transfer option under the Transfer Funds tab.

Manage My Cards* is a new feature within Lowell Five’s Personal Mobile Banking App that replaces the separate CardValet^® App. Customers still have all the features they use today with Card Valet, but more conveniently accessed from the Manage My Cards option within our Mobile App.

• Monitor all transactions
• See in-person, online, in-app, and card-on-file purchases
• View purchase locations with phone numbers and maps
• Identify fraudulent activity
• Set controls on where, when, and how your card is used
• Turn your card on or off
• Report missing card or request a new one
• Easily activate cards and set pin
• Add travel plans, and more!

Of course, we are here to help.  Call us at 978.452.1300 for assistance.

*Data usage charges may apply.

Make check deposits from anywhere, at any time using the camera on your mobile device. 

It’s free, convenient and so easy!

1. Log into your Lowell Five Mobile Banking App and tap the button for mobile deposit.
2. Take a picture of the front and back of your check with your mobile phone’s camera.
3. Your check is ready to deposit into your account.

It’s a fast, secure, and contact-free way to pay for your purchases!

Digital Wallet, is an app, specific to your mobile device, that securely stores digital versions of your debit or credit cards, allowing you to make payments without using cash or a card.  You simply hold your mobile phone near a compatible payment terminal to make your purchase.

For your security, your debit card number and personal information are not stored on your phone, but within the secure mobile wallet app.  The app uses an encrypted number instead of your actual card number so your card information stays safe.

To get started open the Digital Wallet App on your mobile phone and register your Lowell Five Debit Card.

Control how, where, and when your debit card is used from your mobile device!

CardValet^® is a mobile app you download to your mobile phone or tablet from your device’s app store.  Once you’ve registered your Lowell Five Debit Card with CardValet, the app allows you to manage your card usage from your mobile device.

Create a Travel Plan within CardValet

Card Valet Features

• Get real-time notifications when your card is used.
• Avoid potential debit card transaction delays and prevent fraud during travel, by setting a Travel Plan with CardValet. This eliminates the need to notify your bank that you will be using your card while traveling out of town.
• Restrict transactions to a certain area using your phone’s GPS.
• Protect yourself against fraud by setting customized transaction alerts so you can spot suspicious activity.
• Set security preferences to match your spending habits.
• Enable or disable your debit card to be used within certain merchandise categories such as gas and groceries, hotel, and travel.
• Lock and unlock your debit card with a few taps on your smartphone.
• Quick Link to download the CardValet App

Interactive Demonstrations