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Client relationships

With you, that's us!

Marilyn H.

Whether you're starting out as a new customer or have been a customer for years, the Lowell Five in Chelmsford offers the friendliest, most knowledgeable team of tellers and management staff. It is so refreshing to work with a bank that offers individualized and reliable customer service.

Kelly Frederick, Branch Manager - Chelmsford Center

Assisting loyal customers like Marilyn is what makes our job so gratifying. Building trusted relationships is a priority for us.

Eva and Joe S.

My husband and I love doing business with the Lowell Five branch in North Chelmsford. Everyone is so nice and has a smile on their face! Our partnership goes back 58 years and we would never consider anywhere else!

Karen Mahoney, Branch Manager - North Chelmsford

It is so rewarding to have customers like Eva and Joe who appreciate and acknowledge the high level of customer service standards that have been set forth in the branch. It is truly our pleasure and privilege to assist them with their banking needs!

Client and banker at counter

Shawn M.

Regarding working with Linda Firth and Steve Ventre on a PPP loan: "I knew you guys were going to take care of me. I honestly slept well during the whole process knowing that the bank was working late at night making this happen! Thank you so much!"

Linda Firth, Branch Manager - North Andover

The benefits of building strong relationships is being able to assist our customers in a timely fashion during these unprecedented times.