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Client relationships

With you, that's us!

Inge L.

"I have been a Lowell Five customer for many years. Lowell Five offers a great team of management and staff who are always friendly and extremely helpful."

Allyson Thibeault, Branch Manager - Westford Street, Lowell

"Longtime customers like Inge are like family to us. We appreciate our customers' loyalty as we always strive to provide the best customer experience."

Charlene D.

"I’ve been a customer for over 20 years, and your Tewksbury (Main Street) Branch are always helpful, efficient, and professional whether I visit in person or via a phone inquiry. No matter how busy or unusual the request is, a member of the team will resolve all issues immediately."

Patricia Lelos, Branch Manager - Tewksbury

"Longtime customers like Charlene are important to Lowell Five’s success. When Charlene stops by you know that she will say hello to all of us, not just to the person that is helping her. Charlene acknowledges our excellent customer service which we truly appreciate."

Eva and Joe S.

"My husband and I love doing business with the Lowell Five branch in North Chelmsford. Everyone is so nice and has a smile on their face! Our partnership goes back 58 years and we would never consider anywhere else!"

Karen Mahoney, Branch Manager - North Chelmsford

"It is so rewarding to have customers like Eva and Joe who appreciate and acknowledge the high level of customer service standards that have been set forth in the branch. It is truly our pleasure and privilege to assist them with their banking needs!"

Client and banker at counter

Shawn M.

Regarding working with Linda Firth and Steve Ventre on a PPP loan: "I knew you guys were going to take care of me. I honestly slept well during the whole process knowing that the bank was working late at night making this happen! Thank you so much!"

Linda Firth, Branch Manager - North Andover

"The benefits of building strong relationships is being able to assist our customers in a timely fashion during these unprecedented times."