Digital Banking Services from Lowell Five are free, secure, and easy to access. When used together, Online Banking and Mobile Banking give you maximum control over your banking without taking time out of your busy day to make a trip to the bank.
Enroll in Online Banking
Download Lowell Five’s Mobile App
Bank with us wherever you are, whenever you want, using your mobile device!
Download the Lowell Five Mobile Banking App to enjoy all of the features of online banking with additional conveniences enabled by your mobile device. Mobile Banking is free and secure. Our mobile app security includes the latest in SSL encryption and your online banking sign-on credentials.
Real-Time Mobile Banking Alerts
Set custom alerts to keep up to date on the account activity that matters most to you. Real-Time Alerts can help you keep track of your money and can help prevent fraud.
Manage Real-Time Alerts by logging into your online banking or through the Lowell Five Mobile Banking App and can be sent via email, SMS text, push notification, or the Secure Inbox under the Alert Messages tab (through online banking only).
Real-Time Alerts include:
- Low balance/overdraft notifications
- Deposit/withdrawal confirmations
- ATM/Debit Card activity
- Loan Payment reminders
TIP: Current Online Banking Customers, before setting up alerts, verify that your contact information is current.
*Data usage charges may apply.
External Transfer
With External Transfer you can conveniently move money between your Lowell Five accounts and your accounts at different financial institutions without visiting multiple banks. All it takes is a few taps on Lowell Five’s Mobile App or Lowell Five Online Banking. It’s fast, convenient, and safe!
- Real-time account verifications as well as trial deposits
- Make a Lowell Five Loan payment from your external account
- Improved transfer limits
- Enhanced risk scoring to reduce fraud
- No fee for standard 3-day transactions
TIP: This feature is available within the Transfer Funds menu. Your name must be on both the Lowell Five account and the account at the other financial institution to make an External Transfer.
Manage My Cards
Card management and spend tracking functionality are now available from a single app – your Lowell Five Mobile Banking App!
Manage My Cards is a replacement for the CardValet® App – available to our Personal Mobile Banking and Debit Card customers. It provides greater debit card control and enhanced visibility into your financial transactions using the same app you use for mobile banking.
- Receive real-time debit card transaction notifications
- Set controls and alerts for location, merchant type, and spending limit preferences
- View purchase locations with phone numbers and maps to clearly see where your purchases are made
- Keep track of recurring payments for subscriptions and cards on file with merchants
- Track spending by month, category, and more
- Rest assured your card is not being used by someone else with card-to-device proximity notifications
- Identify fraudulent activity
- Turn your card on or off
- Report missing card
- Activate cards and set pin
- Easily add your L5 Debit Card to Manage My Cards and to your Digital Wallet
- Add travel plans
Of course, we are here to help. Call us at 978.452.1300 for assistance.
1 Data usage charges may apply.
2 Business Debit Card customers will continue to use CardValet to manage their cards.
Mobile Check Deposit
Make check deposits from anywhere, at any time using the camera on your mobile device.
It’s free, convenient and so easy!
- Log into your Lowell Five Mobile Banking App and tap the button for mobile deposit.
- Take a picture of the front and back of your check with your mobile phone’s camera.
- Your check is ready to deposit into your account.
Digital Wallet
It’s a fast, secure, and contact-free way to pay for your purchases!
Digital Wallet, is an app, specific to your mobile device, that securely stores digital versions of your debit or credit cards, allowing you to make payments without using cash or a card. You simply hold your mobile phone near a compatible payment terminal to make your purchase.
For your security, your debit card number and personal information are not stored on your phone, but within the secure mobile wallet app. The app uses an encrypted number instead of your actual card number so your card information stays safe.
To get started open the Digital Wallet App on your mobile phone and register your Lowell Five Debit Card.
Online Bill Pay
Schedule and pay bills from your desktop any time of day, any day of the week.
Our Bill Pay Tutorial walks you through the steps to pay your next bill from your Lowell Five account using Online Banking. Watch to see just how easy paying bills online can be!
eStatements & eBills
Receive, view, and save your Lowell Five bank statements, loan bills, and annual tax statements electronically.
With eStatements and eBills, you have the option to choose a preferred delivery method (electronically or by mail) for each account statement and loan bill. Account statements, loan bills, and tax forms are securely stored and can be accessed for up to 36 months.
Steps to enroll in eStatements and eBills:
- Sign in to your online banking.
- Click the “Statements” button, review the disclosure and click “I Agree”
- Confirm Delivery Elections for all accounts
- Click “Enroll”
- Click “Submit”
As always we are here to help if you need assistance. Please call our Client Service Center at 978.452.1300.
We have online and mobile options for both personal and business. See our online business solutions.