We have been made aware of fraudulent activity in which scammers are impersonating Lowell Five Bank employees and targeting business customers. These fraudsters are using publicly available information to appear legitimate and may reference real employee names or bank details in an attempt to gain your trust. Please be advised: Lowell Five Bank will never contact you to ask for account numbers, online banking credentials, secure access codes, debit card numbers, or passwords.
Never share your online banking credentials or secure access codes with anyone, under any circumstances.
Do not respond to unsolicited calls, emails, or text messages requesting sensitive information, even if the communication appears to come from the bank.
If you believe you have been contacted by someone falsely claiming to represent Lowell Five Bank, or if you may have shared information, please contact us immediately at 978.452.1300.
Your security is our priority, and we appreciate your vigilance.
PLEASE NOTE: ALL Lowell Five Bank offices and branches will be delayed in opening today until 9:30 AM due to inclement weather.