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Get the assistance you need from the team that goes above and beyond...every time.

General Inquiry (In-Person Appointment) General Inquiry (Phone Appointment)

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Scheduling time with a Lowell Five Bank Advisor is simple! Use our Schedule Assistant to pick a date and time that’s convenient for you, and we’ll be ready to discuss any banking topic you need. Canceling or rescheduling is easy, and if you prefer, you can always call our Customer Service Center at 978.452.1300 for assistance.

Frequently Scheduled Appointments

New Account

Speak with an Account Advisor about opening a new personal account. (Minimum balances may apply)

Before your appointment, please review the list of information you’ll need to have handy.

Valid identification (such as a driver’s license)
Proof of current address (if different from the address on driver’s license)
Your Social Security Number (no need to bring your card)

Meet in Person Speak on the Phone

Mortgage Loan

Speak with a Mortgage Advisor to find the financing option that works best for you.

Before your appointment, please review the list of information you’ll need to have handy.

A copy of your most current W-2 Wage & Tax Statement
Copies of all of your most current bank statements with account balances

Meet in Person Speak on the Phone

Certificates of Deposit (CDs)

Speak with an Account Advisor to open a new CD with us or to renew your current Lowell Five Bank CD. (Minimum balances may apply)

Before your appointment, please review the list of information that you’ll need to have handy.

Valid identification (such as a driver’s license)

Meet in Person Speak on the Phone

Additional Scheduling Options

Wire Transfer Assistance

Speak with an Account Advisor for assistance with processing a wire transfer.

Meet in Person

Home Equity

Schedule time with a Home Equity advisor to maximize your home's value.

Speak on the Phone

Coin Machine

Limit wait times to use the coin machine at any of our Chelmsford Center, Dracut, Main Street- Tewksbury, or Westford Street – Lowell branches.

Schedule Your Visit

Notary Service

Meet with a Lowell Five Bank Notary to witness and authenticate the signing of important documents.
(Each signature request requires valid photo identification)

Schedule an Appointment