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eStatement Enrollment

  • Thank you for your interest in receiving your future account statements through Lowell Five Bank's paperless service. We are pleased to offer this service to you at no additional cost. Please keep in mind, an established Online Banking enrollment is required in order to receive your statements electronically.

    Your statements will include information concerning your deposit and/or loan accounts with Lowell Five and may include required disclosures. Examples include the Electronic Funds Transfer Act, the Truth-In-Savings Act, the Truth-In-Lending Act, Privacy Notices, and/or similar consumer disclosure laws. You agree to the receipt of these consumer disclosures in electronic format described herein. You also agree to the receipt of your yearly tax forms, including 1099-INT, 1099-R and 1098 forms, in electronic format described herein.

    You will be notified by email each time a new statement and/or form becomes available for your review. It is your responsibility to access the statement and maintain a valid, active email address. You can gain access to your account statements, loan statements and tax forms through our Online Banking application at www.lowellfive.com.

    You will need to use a browser, such as Microsoft Internet Explorer, Microsoft Edge, Mozilla Firefox, Google Chrome, or Safari (MACs). You will also need to run Adobe Acrobat Reader. In all cases, it is important that you use the most recent release of your computer’s software. If you would like to create a paper copy of your electronic statement(s) and/or tax forms, you will need access to a printer. Statement files may also be imported onto your computer's hard drive. You may request a paper copy of any eStatement, check image, disclosure or notice received electronically at any time by contacting us. You may be charged a fee for a duplicate copy, as described in our then current Fee Schedule.

    By submitting this request, you authorize Lowell Five Bank to discontinue sending your account/loan statements via postal mail service and begin sending your statement information electronically. You understand that all information received from Lowell Five Bank will be encrypted and password protected for your security. If you have questions about how you receive your statements or to discontinue receiving your statement(s) electronically and return to a paper statement, please contact us at 978.452.1300. You may also send us a secure message by selecting the "Messages" option at the top of your Online Banking home screen.